For compulsory insurance of the existence of vehicles and accessories sales and service industry, increase sales, make a tie-in sale and counterfeit behavior such as accessories, zhuhai will to scrutiny of these situations, to promote the industry self-discipline of enterprise management, protect the legitimate rights and interests of consumers.
Is reported that recently, the city administration of industry and commerce have organized automobile sales and service in the city, head of 35 key enterprises to participate in the administrative guidance will interview, inform the consumer about the automobile sales and service in the city, reporting and handling complaints, comments on ten major illegal behavior, and combining the existing problems of automobile sales and service market, how to strengthen quality management, set up into a sales management system, regulating the behavior of business service contents to guide the training, organization from in-depth enterprise, 12315 law enforcement officers to carry out door-to-door guidance services, urge to establish the quality parameter and protect consumers' rights and interests in the organization; Organize auto 4 s shop service behavior and quality appraisal questionnaire survey. At present, the administrative guidance advice issued 38, three successful mediation consumer complaints, and report on 2 cases were investigated.
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